Our employees want respect. They want a civil and safe work environment. The polarizing effects of politics and pandemics have resulted in hostility and incivility across our society and in our work places. The cost incivility to employers is high and includes lost revenue, sick time, and turnover. Cultivating a work environment of respect and civility is a top priority for HR leaders. This session provides participants with practical recommendation to engage in difficult conversations and promote a civil work environment.
- Identify effects of incivility on worker performance
- Recognize and appropriately respond to microaggressions in the workplace
- Recall practices to support a civil work environment